FAQs

Ordering FAQs

How Long Should My Delivery Take?

Most of our orders are shipped directly from Amazon’s fulfillment warehouses within 24 hours. Delivery times are dependent on the courier service in your country, but on average arrive in 7 working days.

Where Can I Find Tracking Info For My Order?

Once your order is dispatched we will send you an email to let you know. You can always check on the status of your order by logging into your account with your email address.

How Do I Return A Product?

If you’re not 100% happy with your Chalkola products we will give you your money back. To arrange a return contact us.

Can I Buy Chalkola Products In Bulk?

Of course! Simply head to our Wholesaler application form and let us know a bit more about your requirements.

Product FAQs

Are Chalkola Chalk Markers Safe For Children?

Yes! All of our products are non-toxic, xylene free, and odor free.

How Do I Use My Chalkola Chalk Markers?

To get your chalk markers started, ensure the lid is on the marker and shake. Remove the lid and press the nib down on a test surface, press down firmly to pump the marker until the chalk ink floods the nib and produces a smooth mark. For more information watch this video.

Which Surfaces Can I Use Chalkola Chalk Markers On?

Chalkola Chalk Markers work great on any non-porous surface, such as whiteboards, glass, non-porous blackboards, metal, ceramics, plastics and vinyl. On porous surfaces, such as concrete, paper, wood and painted surfaces, the markers will still work, but will not wipe clean off.

Payment FAQs

How Can I Make Payment?

We accept all major credit and debit cards through our payment provider, 2checkout. We also accept payments through PayPal.

How Will The Charge Appear On My Statement?

Coming Soon.

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